{"title":"FAQ's","description":"\u003ch1\u003eFrequently Asked Questions (FAQs)\u003c\/h1\u003e\n\u003ch2\u003e1. What types of jewelry do you offer?\u003c\/h2\u003e\n\u003cp\u003eWe offer a carefully curated collection of engagement rings, wedding bands, necklaces, earrings, bracelets, pendants, and fine jewelry crafted with Natural Diamonds, Lab Grown Diamonds, Moissanite, Gemstones, and premium precious metals.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003e2. What metals do you use?\u003c\/h2\u003e\n\u003cp\u003eOur jewelry is available in:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e925 Sterling Silver\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e10K Gold\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e14K Gold\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e18K Gold\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e950 Platinum\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch2\u003e3. Are your diamonds authentic?\u003c\/h2\u003e\n\u003cp\u003eYes. We offer both Natural Diamonds and Lab Grown Diamonds. Each product clearly specifies the type of diamond used.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003e4. Are Lab Grown Diamonds real diamonds?\u003c\/h2\u003e\n\u003cp\u003eYes. Lab Grown Diamonds have the same physical, chemical, and optical properties as natural diamonds. They are genuine diamonds created in advanced laboratory environments.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003e5. Do your diamonds come with certification?\u003c\/h2\u003e\n\u003cp\u003eSelected diamond jewelry includes certification from recognized gemological laboratories where applicable. Product listings will specify whether a certificate is included.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003e6. Can I customize my jewelry?\u003c\/h2\u003e\n\u003cp\u003eYes. We offer custom jewelry services that allow you to choose your preferred diamond, gemstone, metal, setting, and design to create a unique piece.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003e7. How long does it take to make my order?\u003c\/h2\u003e\n\u003cp\u003eMost orders are handcrafted and typically require \u003cstrong\u003e7–14 business days\u003c\/strong\u003e for production before shipping. Custom designs may require additional time.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003e8. Do you ship internationally?\u003c\/h2\u003e\n\u003cp\u003eYes. We proudly ship to customers worldwide using trusted international shipping partners.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003e9. How can I track my order?\u003c\/h2\u003e\n\u003cp\u003eOnce your order has been shipped, you will receive a confirmation email containing your tracking number and shipment details.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003e10. What payment methods do you accept?\u003c\/h2\u003e\n\u003cp\u003eWe accept secure payments through trusted payment providers available during checkout, including major credit and debit cards and other supported payment options.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003e11. Can I return my jewelry?\u003c\/h2\u003e\n\u003cp\u003eEligible items may be returned within our return period if they are unused, unworn, and in their original condition. Custom, personalized, or engraved jewelry is generally not eligible for return.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003e12. Do you offer exchanges?\u003c\/h2\u003e\n\u003cp\u003eYes. Exchanges are available for eligible items, including products that arrive damaged, defective, or incorrect.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003e13. How should I care for my jewelry?\u003c\/h2\u003e\n\u003cp\u003eTo keep your jewelry looking its best:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eStore each piece separately.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eAvoid contact with perfumes, lotions, and harsh chemicals.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eClean gently using a soft jewelry polishing cloth.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRemove jewelry before swimming, exercising, or performing heavy work.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch2\u003e14. Is my payment information secure?\u003c\/h2\u003e\n\u003cp\u003eYes. We use secure payment processing and industry-standard encryption technologies to help protect your personal and payment information.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003e15. Can I cancel my order?\u003c\/h2\u003e\n\u003cp\u003eOrders may be cancelled before production or shipment begins. Once production has started, especially for custom-made jewelry, cancellations may not be possible.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003e16. How do I contact customer support?\u003c\/h2\u003e\n\u003cp\u003eIf you have any questions, our customer support team is happy to assist you. Please visit our Contact Us page or use the email address provided on our website.\u003c\/p\u003e","products":[],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0649\/4987\/8861\/collections\/Rectangle_6_1.png?v=1783143062","url":"https:\/\/rarerealjewels.com\/collections\/faqs.oembed","provider":"RareReal Jewels","version":"1.0","type":"link"}