Return policy
RareReal Jewels – Where Every Diamond Tells a Story
At RareReal Jewels, we craft timeless diamond jewelry with passion, precision, and care. Every piece reflects love, elegance, and the promise of forever. Experience luxury, trust, and beauty in every creation.
RETURN POLICY
RareReal Jewels
Easy Returns
Your satisfaction is our priority. If you are not completely happy with your purchase, you may request a return within 14 days of delivery.
(International orders may have slightly different timelines.)
Eligibility for Returns
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Jewelry must be unused, unworn, and in original condition.
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All original packaging, certificates, and tags must be included.
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Custom-made or personalized items cannot be returned unless defective.
Refund Process
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Once your return is received and inspected, we will notify you about approval or rejection.
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Approved refunds are credited to the original payment method within 5–7 business days (international refunds may take longer depending on your bank).
International Orders
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International customers are responsible for return shipping costs, unless the item is defective or damaged.
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Customs duties and import taxes are non-refundable.
Damaged or Defective Items
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Contact us immediately if your item arrives damaged or defective.
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We will arrange a replacement or refund promptly.
Contact Us:
Mail us : supports@rarerealjewels.com
Call us : +91 8460599445
Exchanges
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Exchanges are possible for items of equal value, subject to availability.
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Contact support before returning items for an exchange.
